Reference

How parisslot Handles Your Personal Data

Your privacy is handled with a clear, documented process — from the moment you open an account to every deposit you make via DANA, OVO, GoPay or QRIS.

Encrypted account storageDANA, OVO, GoPay & QRIS transaction privacyData access requests accepted 24/7No third-party sale of your dataIndonesia-specific retention policy

Explore Lobby Read FAQ

What Data We Collect and Why

parisslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on parisslot, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your name, email address, device identifiers and payment-method details linked to DANA, OVO, GoPay or QRIS. We also record session

1
logs — the pages you visit, the time you spend in the lobby and the device type you use — so we can improve load times and display quality. Whether and how this data may be shared with local authorities depends on local law. We do
2
not sell, rent or trade your personal data to third-party marketing companies. Data submitted through our live-chat support channel is held under the same protection rules as your account registration data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about your personal data, want to request a copy of what we hold, or need to ask us to delete specific records, our privacy support team is reachable through three direct channels. Response times for data-related requests are handled within 5 business days. For urgent account-security concerns — for example if you believe your account has been accessed without your permission — use live chat for the fastest response, available every day from 08:00 to 23:00 WIB.

Team online

Live Chat

Available daily 08:00–23:00 WIB. Use this channel for urgent account-privacy concerns or to request immediate data access. Our team responds within minutes during operating hours.

Email Support

Send your data-access or deletion request to our privacy inbox. We acknowledge all email queries within 24 hours and complete data requests within 5 business days.

Account Settings Panel

Log in, navigate to Account Settings, then select Privacy Controls to download a copy of your stored data or update your communication preferences directly, without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

Across every account action — logging in from Jakarta, completing a QRIS scan, or browsing the Fishing God room — your data passes through the same security layer.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS 1.3. This applies to account logins, DANA and OVO deposit requests, and live-chat messages sent to our support team.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can review and withdraw cookie consent at any time through the Cookie Preferences link in our site footer.

Account Security Alerts

We send an email notification every time a new device logs into your account. If you do not recognise the login, a one-click account lock link is included directly in that email for immediate action.

Data Retention Schedule

Active account data is retained for as long as your account remains open. If you close your account, transaction records are held for the minimum period required, which depends on local law, then securely deleted.

Third-Party Processors

GoPay, QRIS and our other payment processors receive only the transaction data they need to process your deposit or withdrawal. They are contractually prohibited from using your data for any other purpose.

Data Correction Requests

If any personal data we hold about you is incorrect — a misspelled name or an old phone number — contact us via live chat or email and we will update the record within 2 business days of verifying your identity.

Your Privacy Policy Questions

The questions below cover the most common data-privacy concerns we hear from people in Indonesia — from what happens to your OVO wallet details after a transaction, to how long your account history is stored and who inside our team can view it.

We collect your name, email address, date of birth and the payment identifier linked to your chosen method — DANA, OVO, GoPay or QRIS. We also log your device type and IP address to help verify account security on every login.

We share data only with payment processors like DANA and GoPay strictly to complete your transaction, and with authorities where local law requires it. We do not sell your personal data or share it with marketing companies under any circumstances.

When you close your account, we retain transaction records for the minimum period required, which depends on local law. After that retention window closes, your data is deleted from our active systems and backup archives on a scheduled purge cycle.

Log in and go to Account Settings, then Privacy Controls, to download a summary of your stored data. Alternatively, email our privacy inbox and we will send you a full data export within 5 business days of verifying your identity.

Yes. Submit a deletion request via live chat (08:00–23:00 WIB) or by email. We will action the request within 5 business days, subject to any retention obligations that depend on local law, and confirm deletion in writing once complete.

We store only the transaction reference and timestamp, not your full wallet credentials. Sensitive payment authentication is handled directly by QRIS and OVO on their own secured infrastructure, so the raw credentials never pass through our servers.

Open the security email we sent when the unfamiliar device logged in and click the one-click account lock link. Then contact live chat immediately — available until 23:00 WIB — so our team can review the session log and secure your account.

How parisslot Handles Your Personal Data

How to Reach Our Privacy Team

Live Chat

Email Support

Account Settings Panel

Six Ways We Protect Your Privacy

End-to-End Encryption

Cookie Controls

Account Security Alerts

Data Retention Schedule

Third-Party Processors

Data Correction Requests

Your Privacy Policy Questions

01 What personal data does parisslot collect when I open an account?

02 Does parisslot share my data with third parties?

03 How long is my account data kept after I close my account?

04 How can I request a copy of the data parisslot holds about me?

05 Can I ask parisslot to delete my personal data?

06 Are my QRIS and OVO payment details stored on parisslot servers?

07 What should I do if I think someone accessed my account without my permission?

Related Pages